Contact Us
Contact Us
We'd love to hear from you! Whether you have a question about an order, a product, or just want to say hello — reach out and we'll get back to you within 24-48 hours.
Customer Support
Email: service@lunareleganceshop.com
Phone: +86 152 5155 5972
Business Address
Lunar Elegance
Jianye District, Jiangxinzhou Street
Renheng Jiangwan Shiji Lanyuan
Nanjing, Jiangsu 220019
China
Response Time
- Monday - Friday: within 24 hours
- Weekends & Holidays: within 48 hours
Order Inquiries
Please include your order number in the subject line for faster assistance. You can find your order number in your confirmation email.
Common Questions
Before reaching out, you may find quick answers in our Shipping Policy and Refund Policy pages.
Business Hours
Our team operates on Beijing Time (UTC+8). Orders are processed Monday through Friday.
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Thank you for choosing Lunar Elegance.