Privacy Policy

Privacy Policy

Last updated: August 13, 2026

Lunar Elegance ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit lunareleganceshop.com.

Information We Collect

We collect information you provide directly to us, including:

  • Contact information: name, email address, shipping address, phone number
  • Order information: products purchased, order history, payment details (processed securely via PayPal)
  • Communication data: messages you send us via email or contact forms

We also automatically collect certain technical data, including IP address, browser type, device information, and pages visited, through cookies and similar technologies.

How We Use Your Information

  • To process and fulfill your orders, including shipping and returns
  • To communicate with you about your orders, products, and promotions
  • To improve our website, products, and customer service
  • To detect and prevent fraud or abusive activity
  • To comply with legal obligations

Payment Processing

We process payments through PayPal. We do not store your credit card information on our servers. All payment data is handled securely by PayPal in accordance with their privacy policy.

Cookies and Tracking Technologies

We use cookies and similar technologies (including Google Analytics 4 and Meta Pixel) to analyze website traffic, understand how visitors use our site, and deliver relevant advertising. You can control cookies through your browser settings.

Data Sharing

We do not sell your personal information. We may share your data with:

  • Payment processors: PayPal for transaction processing
  • Shipping carriers: to deliver your orders
  • Analytics providers: Google Analytics, Meta (Facebook)
  • Legal authorities: when required by law

Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your personal data
  • Opt out of marketing communications at any time
  • Request a copy of your data in a portable format

To exercise these rights, contact us at lunarelegance.shop@gmail.com.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. However, no method of transmission over the Internet is 100% secure.

Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email: lunarelegance.shop@gmail.com