Terms of service

Terms of Service

Last updated: September 17, 2026

Welcome to Lunar Elegance (lunareleganceshop.com). By accessing and using our website, you agree to these Terms of Service.

1. Use of This Website

You may use this website for lawful purposes only. You agree not to:

  • Use the site in any way that violates applicable laws or regulations
  • Attempt to gain unauthorized access to our systems or user accounts
  • Interfere with the proper functioning of the website

2. Products and Pricing

All products are subject to availability. We reserve the right to modify or discontinue products at any time. Prices are listed in US Dollars (USD) and are subject to change without notice. Product images are for reference only; slight variations may occur due to monitor settings.

3. Orders and Payment

When you place an order, you receive an order confirmation email. We reserve the right to refuse or cancel any order, including suspected fraud or pricing errors. Payment is processed securely through PayPal and other payment methods offered at checkout.

4. Shipping

We ship internationally from China. Processing time is 1–3 business days. Standard shipping (7–15 business days) is calculated by weight as follows:

  • USD 3.99 for orders up to 0.2 kg
  • USD 6.99 for 0.2–0.5 kg (USD 8.99 for rest of world)
  • USD 9.99 for 0.5–1 kg (USD 12.99 for rest of world)
  • USD 14.99 for orders over 1 kg (USD 19.99 for rest of world)
  • FREE shipping on orders over USD 69

Express shipping (3–7 business days) is USD 19.99 and is available for the Middle East, Europe, North America, Oceania and Rest of World. Tracking is provided via email once your order ships. We are not responsible for delays caused by customs or other factors beyond our control.

5. Returns and Refunds

Please refer to our Refund Policy for full details. Items must be returned within 30 days of delivery in unworn, unwashed condition with original tags. If you are a consumer residing in the European Union or EEA, please also see the 'European Union / EEA Consumers — 14-Day Right of Withdrawal' section of our Refund Policy.

6. Intellectual Property

All content on this website, including text, images, logos, and designs, is the property of Lunar Elegance and protected by international copyright laws. You may not reproduce or distribute any content without our written permission.

7. Limitation of Liability

Lunar Elegance is not liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

8. Governing Law

These Terms are governed by the laws of the United States, except that nothing in these Terms deprives a consumer residing in the European Union or EEA of the protection of the mandatory consumer protection law of their country of residence. Such consumers may also bring proceedings in the courts of their country of residence.

9. Changes to Terms

We may update these Terms of Service at any time. Continued use of the website after changes constitutes acceptance of the new terms.

10. Contact Us

Questions about these Terms? Email us at lunarelegance.shop@gmail.com